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(Bug) Consistent Crashing When Exporting City Map

Posted: Sun Aug 05, 2018 2:49 pm
by Grog
The title says it all. I have a village I've tried to export at 70%-100% resolution, however, the export gets stuck on "Rendering Landmasses" and then crashes promptly. I have saved a 60% resolution, but I need multiple resolution .pngs. Anyone else encountered this issue and is there a solution?

Re: (Bug) Consistent Crashing When Exporting City Map

Posted: Mon Aug 06, 2018 11:53 am
by Kanchou
Grog wrote:The title says it all. I have a village I've tried to export at 70%-100% resolution, however, the export gets stuck on "Rendering Landmasses" and then crashes promptly. I have saved a 60% resolution, but I need multiple resolution .pngs. Anyone else encountered this issue and is there a solution?
(Moved the post to this forum - you should be able to post/reply here now after I changed your permissions).

We'll investigate. The work around is to shrink an image exported using a program outside OWM...I know it's not optimal, but it would be a way.

Would you mind sending us the map? It would make it easier for us to debug the issue.

Thank you!

- Alejandro

Re: (Bug) Consistent Crashing When Exporting City Map

Posted: Mon Aug 06, 2018 7:46 pm
by Grog
Kanchou wrote:
Grog wrote:The title says it all. I have a village I've tried to export at 70%-100% resolution, however, the export gets stuck on "Rendering Landmasses" and then crashes promptly. I have saved a 60% resolution, but I need multiple resolution .pngs. Anyone else encountered this issue and is there a solution?
(Moved the post to this forum - you should be able to post/reply here now after I changed your permissions).

We'll investigate. The work around is to shrink an image exported using a program outside OWM...I know it's not optimal, but it would be a way.

Would you mind sending us the map? It would make it easier for us to debug the issue.

Thank you!

- Alejandro
Sure, in what format would you like me to send it? I can do so through any median.

Re: (Bug) Consistent Crashing When Exporting City Map

Posted: Mon Aug 06, 2018 9:35 pm
by Kanchou
Grog wrote: Sure, in what format would you like me to send it? I can do so through any median.
Email us the OWM file to info@threemindssoftware.com if you don't mind.

Thank you!!

- Alejandro