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no upgrade email
Posted: Wed Mar 30, 2022 1:27 pm
by soulclaw
I never got the email to upgrade to the new version, where can I get it?
Re: no upgrade email
Posted: Wed Mar 30, 2022 2:43 pm
by Kanchou
soulclaw wrote: ↑Wed Mar 30, 2022 1:27 pm
I never got the email to upgrade to the new version, where can I get it?
I just sent you a new download link email, let us know if you don't see it right away. Keep in mind it may have ended under spam.
Thank you!
- Alejandro
Re: no upgrade email
Posted: Fri Apr 01, 2022 1:40 am
by Mark Oliva
I don't think that this is an isolated problem. I never have received the promised update E-Mail. Never.
Re: no upgrade email
Posted: Fri Apr 01, 2022 9:29 am
by Kanchou
Mark Oliva wrote: ↑Fri Apr 01, 2022 1:40 am
I don't think that this is an isolated problem. I
never have received the promised update E-Mail.
Never.
I just sent you a new download link email let us know if you don't receive it right away!
Some email providers are very aggressive with their spam filtering and our update emails end up in spam because of it. We're working to change the update method so you can use your email address to retrieve the download link without having to wait for an email.
Thank you!
- Alejandro
Re: no upgrade email
Posted: Sat Apr 02, 2022 3:12 am
by Mark Oliva
Thanx. I received the follow-up E-Mail and have installed the Version 1.0.6 update.
I don't know why I receive no update E-Mails. I have my reservations about blaming spam filtering. We're with German Telekom, which makes it possible for me to see what's been blocked by spam filtering. The same with the various software applications with spam filtering. Nothing from Three Minds ever has been there.
Servus,
Re: no upgrade email
Posted: Sat Apr 02, 2022 9:06 am
by Balmung
I got every e-mail with an update info.
Re: no upgrade email
Posted: Sun Sep 17, 2023 4:41 pm
by Niidhogg
I also never got the mail and I just re installed windows, the old links for the older versions don't work anymore, haven't gotten the 1.0.6 tho.
Re: no upgrade email
Posted: Mon Sep 25, 2023 3:54 pm
by Kanchou
Niidhogg wrote: ↑Sun Sep 17, 2023 4:41 pm
I also never got the mail and I just re installed windows, the old links for the older versions don't work anymore, haven't gotten the 1.0.6 tho.
We just uploaded the new release, so all links should be refreshed. As always, let us know if you don't receive them within a few hours (emails are stagger to keep spam filters happy).
- Alejandro
Re: no upgrade email
Posted: Wed Oct 04, 2023 1:39 pm
by Niidhogg
Kanchou wrote: ↑Mon Sep 25, 2023 3:54 pm
Niidhogg wrote: ↑Sun Sep 17, 2023 4:41 pm
I also never got the mail and I just re installed windows, the old links for the older versions don't work anymore, haven't gotten the 1.0.6 tho.
We just uploaded the new release, so all links should be refreshed. As always, let us know if you don't receive them within a few hours (emails are stagger to keep spam filters happy).
- Alejandro
I still didn't get the mail, nothing in SPAM either, :/
Re: no upgrade email
Posted: Mon Oct 09, 2023 12:17 am
by Kanchou
Niidhogg wrote: ↑Wed Oct 04, 2023 1:39 pm
Kanchou wrote: ↑Mon Sep 25, 2023 3:54 pm
Niidhogg wrote: ↑Sun Sep 17, 2023 4:41 pm
I also never got the mail and I just re installed windows, the old links for the older versions don't work anymore, haven't gotten the 1.0.6 tho.
We just uploaded the new release, so all links should be refreshed. As always, let us know if you don't receive them within a few hours (emails are stagger to keep spam filters happy).
- Alejandro
I still didn't get the mail, nothing in SPAM either, :/
Can you email us at
info@threemindssoftware.com? I'll check your email against our database.
Thank you!
- Alejandro