no upgrade email

Questions and comments about Other World Mapper.

Moderator: Kanchou

Post Reply
User avatar
soulclaw
Posts: 29
Joined: Tue May 10, 2016 10:48 am
Location: Los Angeles, CA

no upgrade email

Post by soulclaw » Wed Mar 30, 2022 1:27 pm

I never got the email to upgrade to the new version, where can I get it?
A journey of 1000 miles begins with a single command from a satellite activated mind control chip.

User avatar
Kanchou
Site Admin
Posts: 1021
Joined: Mon Nov 10, 2014 2:23 pm

Re: no upgrade email

Post by Kanchou » Wed Mar 30, 2022 2:43 pm

soulclaw wrote:
Wed Mar 30, 2022 1:27 pm
I never got the email to upgrade to the new version, where can I get it?
I just sent you a new download link email, let us know if you don't see it right away. Keep in mind it may have ended under spam.

Thank you!

- Alejandro
Alejandro S. Canosa
Three Minds Software

User avatar
Mark Oliva
Posts: 36
Joined: Fri Aug 30, 2019 8:38 am

Re: no upgrade email

Post by Mark Oliva » Fri Apr 01, 2022 1:40 am

I don't think that this is an isolated problem. I never have received the promised update E-Mail. Never.
Mark Oliva
The Vintyri™ Project
https://www.vintyri.org
info@vintyri.org

User avatar
Kanchou
Site Admin
Posts: 1021
Joined: Mon Nov 10, 2014 2:23 pm

Re: no upgrade email

Post by Kanchou » Fri Apr 01, 2022 9:29 am

Mark Oliva wrote:
Fri Apr 01, 2022 1:40 am
I don't think that this is an isolated problem. I never have received the promised update E-Mail. Never.
I just sent you a new download link email let us know if you don't receive it right away!

Some email providers are very aggressive with their spam filtering and our update emails end up in spam because of it. We're working to change the update method so you can use your email address to retrieve the download link without having to wait for an email.

Thank you!

- Alejandro
Alejandro S. Canosa
Three Minds Software

User avatar
Mark Oliva
Posts: 36
Joined: Fri Aug 30, 2019 8:38 am

Re: no upgrade email

Post by Mark Oliva » Sat Apr 02, 2022 3:12 am

Thanx. I received the follow-up E-Mail and have installed the Version 1.0.6 update.

I don't know why I receive no update E-Mails. I have my reservations about blaming spam filtering. We're with German Telekom, which makes it possible for me to see what's been blocked by spam filtering. The same with the various software applications with spam filtering. Nothing from Three Minds ever has been there.

Servus,
Mark Oliva
The Vintyri™ Project
https://www.vintyri.org
info@vintyri.org

User avatar
Balmung
Posts: 211
Joined: Sun Mar 28, 2021 2:12 pm
Location: Germany

Re: no upgrade email

Post by Balmung » Sat Apr 02, 2022 9:06 am

I got every e-mail with an update info.

User avatar
Niidhogg
Posts: 25
Joined: Sat Dec 08, 2018 6:00 pm

Re: no upgrade email

Post by Niidhogg » Sun Sep 17, 2023 4:41 pm

I also never got the mail and I just re installed windows, the old links for the older versions don't work anymore, haven't gotten the 1.0.6 tho.

User avatar
Kanchou
Site Admin
Posts: 1021
Joined: Mon Nov 10, 2014 2:23 pm

Re: no upgrade email

Post by Kanchou » Mon Sep 25, 2023 3:54 pm

Niidhogg wrote:
Sun Sep 17, 2023 4:41 pm
I also never got the mail and I just re installed windows, the old links for the older versions don't work anymore, haven't gotten the 1.0.6 tho.
We just uploaded the new release, so all links should be refreshed. As always, let us know if you don't receive them within a few hours (emails are stagger to keep spam filters happy).

- Alejandro
Alejandro S. Canosa
Three Minds Software

User avatar
Niidhogg
Posts: 25
Joined: Sat Dec 08, 2018 6:00 pm

Re: no upgrade email

Post by Niidhogg » Wed Oct 04, 2023 1:39 pm

Kanchou wrote:
Mon Sep 25, 2023 3:54 pm
Niidhogg wrote:
Sun Sep 17, 2023 4:41 pm
I also never got the mail and I just re installed windows, the old links for the older versions don't work anymore, haven't gotten the 1.0.6 tho.
We just uploaded the new release, so all links should be refreshed. As always, let us know if you don't receive them within a few hours (emails are stagger to keep spam filters happy).

- Alejandro
I still didn't get the mail, nothing in SPAM either, :/

User avatar
Kanchou
Site Admin
Posts: 1021
Joined: Mon Nov 10, 2014 2:23 pm

Re: no upgrade email

Post by Kanchou » Mon Oct 09, 2023 12:17 am

Niidhogg wrote:
Wed Oct 04, 2023 1:39 pm
Kanchou wrote:
Mon Sep 25, 2023 3:54 pm
Niidhogg wrote:
Sun Sep 17, 2023 4:41 pm
I also never got the mail and I just re installed windows, the old links for the older versions don't work anymore, haven't gotten the 1.0.6 tho.
We just uploaded the new release, so all links should be refreshed. As always, let us know if you don't receive them within a few hours (emails are stagger to keep spam filters happy).

- Alejandro
I still didn't get the mail, nothing in SPAM either, :/
Can you email us at info@threemindssoftware.com? I'll check your email against our database.

Thank you!

- Alejandro
Alejandro S. Canosa
Three Minds Software

Post Reply