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Crash Attempting to Export to JPG
Posted: Mon Nov 20, 2017 12:02 pm
by Korav
I have a dungeon map that I made for my game coming up this Friday. Everytime I try to export the map to a jpg the program crashes.
What do you need from me to be able to troubleshoot this crash? The .owm file? Something else? Are there any debug log I can send?
Windows 10 - 64 bit (Latest - Fall Creators Edition I think)
16 GB of Ram
Intel Core i5-6600
OWM version 0.9.2
Note: It won't let me attach the .owm file via the forum
Re: Crash Attempting to Export to JPG
Posted: Mon Nov 20, 2017 2:43 pm
by Kanchou
Korav wrote:I have a dungeon map that I made for my game coming up this Friday. Everytime I try to export the map to a jpg the program crashes.
What do you need from me to be able to troubleshoot this crash? The .owm file? Something else? Are there any debug log I can send?
Windows 10 - 64 bit (Latest - Fall Creators Edition I think)
16 GB of Ram
Intel Core i5-6600
OWM version 0.9.2
Note: It won't let me attach the .owm file via the forum
Hello!
1. email me the .owm file to
info@threemindssoftware.com
2. Does this happen with any map? Or just this one?
3. Does exporting to other formats work? Png, bitmap, etc.
Thank you!
- Alejandro
Re: Crash Attempting to Export to JPG
Posted: Mon Nov 20, 2017 4:29 pm
by Korav
1. File sent!
2. It seems to happen only on this .owm file. Others that I have tried have worked without a problem.
3. The crash happens regardless of export type (tested .png, .bmp, .jpg).
Thanks!
Re: Crash Attempting to Export to JPG
Posted: Mon Nov 20, 2017 4:55 pm
by Kanchou
Korav wrote:1. File sent!
2. It seems to happen only on this .owm file. Others that I have tried have worked without a problem.
3. The crash happens regardless of export type (tested .png, .bmp, .jpg).
Thanks!
I wrote you an email back, but I wanted to have a response for others here as well in case they come across the issue.
"The team looked into it and the problem is with the Stairs textures when exporting. As a work around , you can turn off textures for the stairs when exporting.
The problem will be fixed with V0.9.3 to be coming out before the end of the month.
If you need the map with the stairs textures enabled for Friday (or anytime..), email me your final map and I can export it with the current dev code and email you the jpg back.
Thank you for your help!!"
- Alejan