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Export files not loading in Photoshop

Posted: Mon Sep 24, 2018 2:54 pm
by spoonhead
I have the 0.8.2 OSX Beta, and the export file option is not playing well with Photoshop CC2018.

Different messages when trying to open file types in Photoshop:

PNG: Not a PNG File
JPEG: Could not complete your request because an unknown or invalid JPEG marker type is found
TiFF: Could not complete your request because Photoshop does not recognise this type of file
BMP:Loads OK
PDF: Load OK

Are these known issues?

Re: Export files not loading in Photoshop

Posted: Tue Sep 25, 2018 12:38 pm
by Kanchou
spoonhead wrote:I have the 0.8.2 OSX Beta, and the export file option is not playing well with Photoshop CC2018.

Different messages when trying to open file types in Photoshop:

PNG: Not a PNG File
JPEG: Could not complete your request because an unknown or invalid JPEG marker type is found
TiFF: Could not complete your request because Photoshop does not recognise this type of file
BMP:Loads OK
PDF: Load OK

Are these known issues?


Now they are :). We use an older version of Photoshop and it doesn't have that problem. And OSX/Windows image viewer doesn't complain.

We'll look into the encoder to see if something is wrong/missing.

Thank you!

- Alejandro